Privacy.

Who we are

Arte Oro Pte Ltd, 38 Jalan Pemimpin, M38, #04-07, Singapore 577178. For any question about this notice, write to ciao@arteoro.com.sg.

What we collect

• Details you send us through the enquiry form, by email, by telephone or in person: name, contact details, the occasion and any notes about the piece.
• Appointment records, including dates and the pieces discussed.
• Basic technical information from our web host, such as the pages requested and the browser used, kept for security and performance.

Why we use it

To answer your enquiry, arrange appointments, prepare quotations and designs, and keep a record of work carried out for you. We do not sell personal information, and we do not use it for unrelated marketing.

Who we share it with

Only where needed to run the service: our web host, our email provider, and — for a specific commission — the craftsmen and stone suppliers working on that piece. We do not pass your details to advertisers.

Cookies and third parties

This site does not set advertising cookies. Typefaces are loaded from Google Fonts, which may record the IP address of the requesting device. If we add analytics later, this page will say so.

How long we keep it

Enquiries are kept for as long as needed to deal with them, and commission records for as long as the piece may require servicing. You can ask us to delete your details at any time.

Your choices

You may ask to see the information we hold about you, have it corrected, or have it removed. Write to ciao@arteoro.com.sg and we will respond within a reasonable period.

Changes

If this notice changes, the revised version will be published on this page.